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We protect.
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Our dedicated team is here to help you find the right medical indemnity cover.
Whether you have questions about our policies or need expert advice,
we’re just a call, email, or message away.
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Frequently asked questions
Find quick answers to common questions about contacting us
We aim to respond to enquiries as quickly as possible during normal office hours. If you contact us by email, a member of the team will come back to you as soon as they can.
You can request a quote by completing our online application form. If you need support, you can also contact our team by phone or email. We can provide an indicative quote without a full application—simply click the “Quote” button on the right.
Our customer executives are based around the country and are not available at our office. However, we are happy to help by phone or email, and our sales executives often visit customers at private hospitals and clinics. Please speak to the team about the best way we can support you.
Our sales, operations and underwriting teams work standard office hours. However, you can email us at any time and we will respond as soon as possible. Customers also have access to our 24/7 medico-legal helpline. Full details can be found in the customer portal.
Please email us and we will ask your local Area Sales Manager to get in touch with you directly.
If you are an existing customer, please contact us by phone or email and we will make sure your enquiry reaches the right team. If you have access to the customer portal, you can also use it to find relevant contact details and support information.
Yes. Our team can support you if you are switching from your current medical defence organisation or commercial insurance provider to one of our claims made or occurrence policies. If you are ready to apply, you can start the process straight away by clicking Apply now . If you would like guidance first, please call or email us and a member of the team will be happy to help.